Help Center

Explore the help center to get yourself started or learn how to get the most out of Territory Helper.

Email In Use

When creating a new publisher account an email address may be supplied to create an account for that publisher to manage their territory assignments.

An email address must be unique within Territory Helper and used to identify the publisher's account for login. If you belive you are receiving this message in error, it is commonly due to a publisher's account existing in another congregation.

If the publisher is moving from another congregation, you will need to ask the publisher to contact their previous congregation's territory servant to remove their email address from their congregation. They may also clear the email addressthemselves from their Account page.

If the publisher created a congregation by mistake they can delete the congregation from the Advanced Actions tab.